Jethro Terms of Use
Version 1.0 · Effective date: 24 September 2026
1. About these terms
These terms are an agreement between you and Jethro Ag Pty Ltd (“Jethro”, “we”, “us”). They cover your use of the Jethro website, the Jethro online platform and the Jethro mobile app (together, “the Service”).
You accept these terms when you tick the box on the acceptance screen, and each time you accept a new version. If you do not accept them, you cannot use the Service.
These terms do not set out what your business pays, what it gets, or for how long. Those are in the written agreement between Jethro and your business. If that agreement and these terms disagree, the written agreement wins.
2. Who these terms apply to
They apply to two kinds of user, and both accept the same terms:
- A business that uses Jethro to run its operation — we call it “your business”.
- A person who signs in to Jethro, usually because their employer gave them an account — a manager, an office user, or a worker in the field. We call that person “you”.
If you sign in on behalf of a business, you confirm you are allowed to accept these terms for it.
Age. You must be old enough to work lawfully in your role. If you are under 18, your employer must authorise your account and accept these terms for you. There is no self-service sign-up — every account is created for you by the business you work for.
3. Your account, your sign-in, and shared phones
Your sign-in is personal to you.
- Keep your password, passkey or sign-in code to yourself. Do not share it and do not let someone else use your account.
- What is recorded under your sign-in is treated as your work — timesheets, spray records, hazard reports and everything else.
- On a shared phone, sign out at the end of your shift. This is the main thing that keeps one worker’s records separate from the next worker’s. On an iPhone, deleting and reinstalling the app does not sign you out.
- If you lose a phone, or you think someone else has used your account, tell your manager and tell us at support@jethro.ag straight away.
Your business decides who gets an account and what each person can see. We act on your business’s instructions about its own users.
4. Using the Service properly
Use the Service for your work, and for nothing else. In particular, do not:
- try to reach data belonging to another business, or to a person whose records you have no work reason to see;
- share your access with someone who does not have their own account;
- enter information you know to be false — a timesheet, a spray record or a safety check that did not happen;
- copy, scrape or extract data other than your own business’s records;
- probe, attack, overload or reverse-engineer the Service, or get around any security or access control;
- upload anything unlawful, or anything containing malicious code;
- use the Service in a way that breaks the law, or that puts a person at risk.
We keep security and activity logs. We may look at them to protect the Service, to investigate a suspected breach of these terms, or where the law requires it.
5. Who owns the information
Your business owns its records. The information you and your team enter — fields and blocks, equipment, jobs, timesheets, spray records, readings, photos and notes — belongs to your business. We do not sell it, and we do not use it to advertise to you.
We hold and process that information to run the Service for your business: to store it, display it, back it up, keep it secure, support you, and produce the reports and records you ask for. We may also use information about how the Service is used — in a form that does not identify your business or any person — to find faults and improve the product.
We own the Service itself — the software, the design and our documentation. Accepting these terms gives you permission to use it, not ownership of it.
Where your records contain personal information, our Privacy Policy governs it.
6. Privacy
Our Privacy Policy explains what personal information we collect, why, where it is held, who else can see it, and your rights. It is published at https://jethro.ag/privacy/ and forms part of your agreement with us.
We handle personal information under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
If your business enters information about its workers, your business is responsible for telling those workers what is being recorded and why. We help by keeping our Privacy Policy current and specific.
7. Availability, and what we do not promise
Jethro is new software and is under active development.
- We work to keep the Service available and reliable, but we do not promise it will be uninterrupted or error-free. We may need to take it down for maintenance, and we may change or remove features.
- The mobile app can hold work while you are out of signal and send it later. Sending depends on your device and your network, so check your records reached Jethro before you rely on them.
- The Service is a record-keeping tool. It does not replace your own duties — chemical handling, spray records, work health and safety, employment records, or any other legal obligation of your business. A record in Jethro is not a legal opinion and is not proof of compliance.
- Except for what the law does not allow us to exclude, the Service is provided “as is”.
Liability. Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. Where we are permitted to limit our liability, our liability to you is limited to supplying the Service again, or paying the cost of having it supplied again. We are not liable for indirect or consequential loss, or for loss of profit, crop or production.
8. Suspension and ending access
We may suspend or end an account:
- if these terms are broken, or the Service is being used in a way that puts data, people or the platform at risk — we act immediately in that case and tell your business as soon as we can;
- if your business’s agreement with us ends;
- if your business asks us to close or change an account, which is the usual reason an individual’s access ends.
You can stop using the Service at any time. Ask your manager to close your account.
When your business’s account ends, we will provide an export of its records on request, and delete the live data 30 days after the account ends, except where we must keep something longer by law. Copies held in routine backups are deleted on the backup rotation cycle. Our Privacy Policy explains how long we keep personal information.
9. Changes to these terms
We may update these terms. When we do, we publish the new version with a new effective date.
When the terms change in a way that matters, you will be asked to accept them again the next time you sign in. We record who accepted which version and when. Small corrections that do not change what you are agreeing to may be made without asking you again.
If you do not accept a new version, you can stop using the Service. Your business’s records are not affected by your decision.
10. General
- Governing law. These terms are governed by the laws of South Australia. You and we submit to the courts of South Australia, and the courts able to hear appeals from them.
- If part of these terms cannot be enforced, the rest still applies.
- If we do not enforce a term straight away, we have not given it up.
- We may transfer these terms to another company if our business is transferred, on the same terms.
11. Contact us
Questions about these terms, your account, or anything else: